Legal
Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: January 2026
At Excellent Coaching Centre, we are committed to protecting the privacy and security of our students, parents, and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Student and parent names, contact details, and addresses for enrollment and communication purposes.
- Academic information including previous school records and grades to assess and place students appropriately.
- Payment information for processing tuition fees securely.
- Photographs and videos during events for our gallery and promotional materials (with consent).
How We Use Your Information
- To provide quality coaching services and track academic progress.
- To communicate important updates about classes, schedules, and events.
- To send progress reports and feedback to parents and guardians.
- To improve our teaching methods and curriculum based on student performance.
Information Sharing
- We do not sell, trade, or rent your personal information to third parties.
- Information may be shared with authorized staff members for educational purposes only.
- We may share information when required by law or to protect the safety of our students.
- Third-party services (like payment processors) receive only the minimum required information.
Data Security
- We implement appropriate security measures to protect your personal information.
- Access to student data is restricted to authorized personnel only.
- Physical records are stored securely and digital data is protected with encryption.
- We regularly review our security practices to ensure your information remains safe.
Children's Privacy
- We are committed to protecting the privacy of all our students, including minors.
- Parent or guardian consent is required for collecting information from students under 18.
- Parents and guardians may request to view, update, or delete their child's information.
- We only collect information necessary for providing educational services.
Contact Us
- If you have questions about this Privacy Policy or how we handle your data, please reach out to us.
- You may contact us through our Contact page or visit any of our branch locations.
- We aim to respond to all privacy-related inquiries within 48 hours.
- You have the right to request access to, correction of, or deletion of your personal data.